How RBI’s new credit score update rules impact banks, customers, ET BFSI

The Reserve Bank of India (RBI) has introduced new regulations aimed at enhancing transparency in the financial system, particularly in personal loan management and credit reporting. These changes, effective from January 1, require faster updates to credit scores and stricter rules for personal loans. Let’s break down what these new rules mean for customers and financial institutions.

What are the key changes introduced by the RBI?

The RBI has reduced the timeline for updating credit scores to 15 days from the earlier 30 to 45 days. This applies to banks and financial institutions, which must now submit customer credit data to credit bureaus more promptly.

Additionally, the rules enforce stricter guidelines for personal loans, making it harder for borrowers to secure multiple loans simultaneously.

Why is timely credit score updating important?

Faster updates ensure greater accuracy in credit reports, helping customers maintain up-to-date records. It also reduces the risk of errors during loan applications, enabling smoother financial transactions for borrowers.

How will this impact personal loans?

The stricter regulations will make it more difficult for borrowers to apply for multiple personal loans at once. With updated credit scores available every 15 days, lenders can better assess an applicant’s financial behaviour and repayment capacity, reducing the risk of over-borrowing.

What measures have been introduced for data correction?

Banks and non-banking financial companies (NBFCs) are now required to provide clear reasons if they deny a customer’s request for data correction. This ensures transparency and allows customers to rectify errors in their credit reports more effectively.

How do these changes benefit customers?

For customers, the timely updates offer improved transparency as credit reports will reflect real-time financial behaviour. It will also lead to prompt corrections as errors can be addressed and resolved faster, reducing loan application delays.

What challenges do financial institutions face?

Banks and NBFCs must upgrade their systems to meet the new timelines. While this requires investment and operational changes, it ultimately reduces liability, enhances risk assessment, and minimises loan defaults.

What problems in the credit market does this initiative address?

Over-borrowing: Borrowers applying for multiple loans simultaneously can lead to repayment challenges. With the 15-day update cycle, lenders can track borrower behaviour more effectively.

Curbing ‘Evergreening’: The practice of using new loans to repay old ones will become less viable, promoting more sustainable borrowing habits.

When do these changes take effect?

The new regulations were announced in August, giving banks and credit bureaus until January 1 to upgrade their systems.

What’s next for customers and financial institutions?

This initiative is a step forward in ensuring better credit record management. It empowers customers with the ability to correct errors promptly while encouraging financial institutions to adopt efficient practices. The move is expected to create a healthier, more transparent credit ecosystem.

  • Published On Jan 13, 2025 at 08:00 AM IST

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